Sudz N Stuff Privacy Policy

Who we are

Our website address is: https://www.sudznstuff.com.au

What personal data we collect and why we collect it

Your privacy is important to our business and our policy is not to keep your credit card details on file, we are committed to protecting your privacy so we will never disclose your information to our suppliers or any other business for any reason. We may collect and keep the following information about you for our records and business management:

  • Name, address and contact details
  • Delivery information including delivery address and delivery instructions
  • Order information – to better understand your needs and what products interest you most

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Contact forms

We keep contact form submissions for a certain period for customer service purposes, but you do not use the information submitted through them for marketing purposes.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Who we share your data with

We share information with third parties who help us provide our orders and shop services. Your delivery details will be shared with the shipping company and payment gateway company.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Source: EWWW Image Optimizer

By default, the EWWW Image Optimizer does not store any personal data nor share it with anyone. If you accept user-submitted images and use the API or Easy IO, those images may be transmitted to third-party servers in foreign countries. If Backup Originals is enabled, images are stored for 30 days. Otherwise, no images are stored on the API for longer than 30 minutes.
Suggested API Text: User-submitted images may be transmitted to image compression servers in the United States and stored there for up to 30 days.
Suggested Easy IO Text: User-submitted images that are displayed on this site will be transmitted and stored on a global network of third-party servers (a CDN).

Source: WooCommerce

This sample language includes the basics around what personal data our store may be collecting, storing and sharing, as well as who may have access to that data. Depending on what settings are enabled and which additional plugins are used, the specific information shared by our store will vary. We collect information about you during the checkout process on our store.

What we collect and store while you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
  • We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them
  • If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you until your account is closed or inactive for more than 5 years.  This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.

Sudz N Stuff Administrators can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.
  • Our team members have access to this information to help fulfil orders, process refunds and support you.

What we share with others

We share your data with, this could include, but may not be limited to, analytics, marketing, payment gateways, shipping providers, and third party embeds.
We share information with third parties who help us provide our orders and store services to you;
PayPal: We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.

Sudz N Stuff Contact Information

Email: del@sudznstuff.com.au
Call Us: 0423 932 760
Postal Address: P O Box 2096 WELLINGTON POINT QLD 4160
Hours: 24/7 days a week to purchase goods